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Responsible gambling

We at want you to enjoy your online gaming experience.

Because of our previous experience we will offer a wide range of controls for customers who experience gambling difficulties and addictions.

Whilst we can’t provide the tools to control your gambling, we cannot assume all responsibility for exercising that control. Individual personal responsibility plays a large part in using the tools we offer, if you are worried you may avoid them intentionally, please seek advice from a specialist gambling charity.

Follow these simple steps to manage your gambling:

  1. Establish your betting limits and mentally agree with yourself your losses before you start gambling.
  2. Set yourself a time limit before you start gambling and stick to it. Set an alarm.
  3. Don't forget your daily life; ensure you have completed all your responsibilities before gambling.
  4. Don't turn to gambling as an alternative source of income or a way to pay back a debt.
  5. Don't gamble if you are in recovery for any dependency or if you are under the influence of alcohol or any other substance

Are you a concerned friend or family member?

Below are ways on how you can support someone with a gambling problem and how to manage it.

The following questions can be considered by the individual themselves or by their friend or family:

  • Do you stay away from work or college to gamble?
  • Do you gamble to escape from problems in your life (boredom, unhappy home life etc.)?
  • If you run out of money when you're gambling do you feel lost and in despair, and want to find money to gamble again as soon as possible?
  • After losing, do you feel you must try and win back your losses as soon as possible?
  • Have you lied, stolen or borrowed just to get money to gamble or pay gambling debts?
  • Have you ever lied to cover up the amount of money or time you have spent gambling?
  • Do you gamble until your last penny is gone, even if it is for your bus fare home or for food?
  • Are you getting into debt because of your gambling?
  • Have others ever criticised your gambling?
  • Are you reluctant to spend 'gambling money' on anything else?
  • Have you lost interest in your family, friends or other pastimes
  • Do you put gambling before your family and other loved ones?
  • Do arguments, frustrations or disappointments make you want to gamble more?
  • Do you feel depressed or suicidal because of your gambling?

The more you or your friend/family member answers 'yes' to these questions, the more likely it is that you or they may have a gambling problem.

Gambling problems are far reaching and can have a significant impact on people's lives. If you want to seek help and advice on how to manage your levels of gambling